General Terms and Conditions le Bump B.V.
Version: August 2026.
Article 1 – Definitions
In these General Terms and Conditions, the following words have the following meanings:
- “The artwork”: the work further referred to in the contract between le Bump and the client.
- “le Bump”: the contractor and seller of the artwork, established in Amsterdam and having its office at Van Woustraat 66H, 1073 LN Amsterdam, registered in the trade register of the Chamber of Commerce under file number 85048623 and establishment number 000051119137, telephone number +31 (0)6 41153879, email: love@lebumpstudio.com.
- “The client”: the natural or legal person who enters into a contract with le Bump for the supply of goods and services.
Article 2 – Applicability
These General Terms and Conditions, with the exclusion of any conditions of the client — which are hereby explicitly rejected insofar as may be necessary — apply exclusively to all contracts, orders, offers and quotations concluded with or issued by le Bump.
These General Terms and Conditions can be viewed and downloaded via the le Bump website: lebumpstudio.com.
Article 3 – Formation of the contract
All written price proposals and offers made by le Bump are non-binding and, unless otherwise expressly stated in writing, valid for 7 calendar days from their date of issue under unchanged circumstances. If the client has not accepted the offer within this period, the offer expires and le Bump is entitled to revise it.
The obligations of le Bump never extend beyond what has been confirmed to the client in writing.
The artwork is the product of a creative process, and le Bump is free to make its own choices in producing it.
Article 4 – Prices
All prices are stated in euros and include VAT.
The client must pay the full purchase price on the date of the photo session, or, if otherwise agreed, in instalments, but always before delivery of the artwork.
Price changes resulting from changes in law may be passed on to the client, as may unforeseen increases in material costs or the wages of third parties involved in producing the artwork.
The price does not include delivery costs, unless otherwise stated.
Article 5 – Purchase of an artwork
If the contract concerns the sale of an artwork, the details of the artwork, the client’s particulars, the payment method, the delivery method and any other relevant details will be recorded.
A stated delivery period is indicative, unless expressly agreed otherwise. Later delivery will never lead to a price reduction.
The client will promptly provide le Bump with all information useful or necessary for a satisfactory performance of the assignment, and will cooperate in full.
If the client is unable to accept delivery of the artwork on the agreed date, le Bump is entitled to charge storage costs.
Complaints about deficiencies in the purchased artwork must be reported to le Bump in writing immediately upon discovery. The client will be deemed to have accepted the artwork and the work performed if no notice of deficiencies is given within 14 days of delivery. Unless otherwise agreed, all claims and defences against le Bump expire 14 days after delivery.
Submitting a complaint does not relieve the client of the obligation to pay.
If le Bump reasonably doubts the client’s ability to pay, le Bump is entitled to suspend its activities and delay delivery of the artwork until the client has provided security for payment, at the client’s own expense. The client is liable for any damage suffered by le Bump due to the delayed delivery.
Right of withdrawal
Because the artwork is custom-made based on the client’s specific wishes and physical likeness, it is excluded from the statutory right of withdrawal (the bespoke goods exception under the EU Consumer Rights Directive / Dutch Civil Code art. 6:230p(c)). This means a confirmed order cannot be withdrawn free of charge once production has started.
Article 6 – Repairs and other activities
Repairs and other activities carried out by le Bump on an artwork belonging to the client are always performed on a best-efforts basis.
Upon delivery, the client is required to inspect the work performed. If the client is not satisfied, this must be reported to le Bump in writing immediately.
Changes to the artwork and other activities following delivery are considered additional work and will be charged separately.
Article 7 – Payment
Payment by the client is made in cash, including card/PIN payments.
Gift vouchers are valid for a maximum of 12 months from their date of issue (for consumers, in line with any statutory minimum validity period, where applicable; for businesses and legal entities, the period remains 12 months). A gift voucher cannot be exchanged for money.
Upon request, and following written confirmation by le Bump, a payment plan is possible for le Bump’s exclusive line, allowing payment in a maximum of 3 equal instalments.
If the client fails to comply with a payment plan, the full amount becomes immediately due without further notice. le Bump may then immediately invoke its rights of retention, recovery, retention of title, and suspension of performance, without being liable for any resulting damage to the client.
In case of non-compliance, any discounts granted will lapse retroactively, and le Bump is entitled to immediately invoice all work performed but not yet invoiced, apply a 14-day payment term, and request security or an advance payment for further work.
Payments made by the client are always allocated first to any penalties, interest or costs, and only thereafter to outstanding invoices, with the oldest invoice settled first, regardless of any reference made by the client.
For businesses and legal entities: if payment is not received within the stated payment term, the client automatically owes extrajudicial collection costs of 15% of the outstanding amount, with a minimum of €150. A penalty of 10% of the original principal amount is also due, with a minimum of €50, without warning. The unpaid amount is increased by 1% interest per month from the expiry of the payment term, up to a maximum of €500. Interest on part of a month is calculated as a full month.
For consumers: the outstanding amount will be increased by extrajudicial collection costs in accordance with the Dutch Extrajudicial Collection Costs (Fees) Decree, with a minimum of €40. This amount becomes automatically payable if the client has not paid in full within 14 days of receiving a payment reminder. For the applicable rates, see: rechtspraak.nl – statutory extrajudicial collection cost scale.
The unpaid amount will further be increased by statutory interest (Dutch Civil Code art. 6:119 + 1%), up to a maximum of €250. Interest on part of a month is calculated as a full month.
Article 8 – Retention of title and right of retention
For as long as the client has not paid the full purchase price and any additional costs, le Bump retains ownership of the artwork. Ownership passes to the client once all obligations towards le Bump have been fulfilled.
Article 9 – Personal data protection
le Bump processes the client’s personal data in order to perform its obligations under the contract with the client, and to keep the client informed about le Bump and its activities.
The client may at any time ask le Bump whether, and if so what, personal data relating to them is being processed. If the client wishes to have personal data corrected, supplemented, deleted or restricted, they should notify le Bump in writing (by email or letter).
le Bump’s full privacy policy is available at: lebumpstudio.com/privacy-policy.
Article 10 – Intellectual property
Intellectual property rights in the artwork remain vested in le Bump. This also applies to digital files, which are not sold.
le Bump remains entitled, without consent or prior notice to the client, to display or have displayed images of the artwork on its website(s), social media and other channels.
Artworks may not be photographed, filmed or otherwise displayed without le Bump’s written permission. The client is responsible for this, regardless of who actually photographed, filmed or displayed the artwork.
Publication, for example of photos in which the artwork is visible, is not permitted without crediting and tagging le Bump’s account on the relevant social media platform.
le Bump may place its name on the artwork.
In case of a breach of this article, the client is immediately liable, without further notice, for a penalty of €2,500 per infringement and €250 per (part of a) day the infringement continues, up to a maximum of €50,000 per artwork, without prejudice to le Bump’s right to compensation for other damages and costs.
Article 11 – Force majeure
In addition to the provisions of Dutch Civil Code art. 6:75, a failure by le Bump to perform an obligation towards the client will not be attributable to le Bump if it results from a circumstance beyond le Bump’s control, which wholly or partly prevents the performance of its obligations, or which means performance cannot reasonably be required of le Bump. These circumstances include, among others: breach of contract by suppliers or other third parties, unsuitability or late delivery of materials by third parties, power failures, fire, computer viruses and hacking, strikes, transport disruptions, illness, business disruptions, government measures, terrorist attacks, illness of the artist affiliated with le Bump who creates the artwork, war, natural disasters, and pandemics or epidemics.
In such a situation, le Bump’s obligations are suspended for as long as it is unable to fulfil them. If the situation continues for 30 days or longer, the parties will consult to find a solution. If no solution is found within 7 days after that period, either party may terminate the contract, in whole or in part, in writing. In that case, le Bump is not obliged to pay compensation for damages or costs, even if le Bump has benefited from the force majeure event.
Article 12 – Other provisions
le Bump performs its services to the best of its ability. The contract between the parties involves a best-efforts obligation, not an obligation to achieve a specific result.
The client is not entitled to deduct any counterclaimed amount from the purchase price, or otherwise apply set-off.
le Bump is entitled to engage third parties in performing a service.
le Bump is not liable for damage resulting from the client’s use of the artwork, such as incorrect or careless mounting.
Third parties cannot derive any rights from services performed by le Bump for the client.
The contract between the parties ends immediately and without judicial intervention if the client is declared bankrupt, applies for (temporary) suspension of payments, a request is filed for debt restructuring, in the event of attachment, appointment of an administrator, or if the client otherwise loses the ability to dispose of its assets (in part), unless the administrator acknowledges the contractual obligations as an estate debt.
If an artwork is not purchased after the photo shoot, le Bump is entitled to charge €250.
Article 13 – Applicable law and disputes
The contract and all other legal relationships between the client and le Bump are governed exclusively by Dutch law.
All disputes relating to the contract(s) and these General Terms and Conditions are subject to the jurisdiction of the court in Amsterdam, unless a mandatory statutory provision dictates otherwise.